Returns & Refunds
Easy, hassle-free returns within 7 days of delivery for most items.
7 Days
Return window
Free
Doorstep pick-up
5–7 Days
Refund timeline
How to Return
1.Initiate Return
Go to My Orders → select the item → click 'Return Item'. Choose a reason and select your preferred refund method.
2.Schedule Pick-up
We'll arrange a free doorstep pick-up within 2 business days. Ensure the item is in its original packaging.
3.Inspection
Once we receive the item, our team inspects it within 1–2 business days. You'll receive an email update.
4.Refund Processed
Approved refunds are credited within 5–7 business days. UPI and wallet refunds are typically faster.
Eligible for Return
- ✓Clothing & accessories (unworn, tags intact)
- ✓Electronics in original packaging (within 3 days)
- ✓Books & stationery (unmarked)
- ✓Home & kitchen products (unused)
- ✓Footwear (unworn, in original box)
Not Eligible for Return
- ✕Perishable items (food, flowers)
- ✕Digital products & gift cards
- ✕Personalised / customised items
- ✕Innerwear & swimwear
- ✕Items marked 'Final Sale'
- ✕Opened software / media
Refund Methods & Timeline
| Payment Method | Refund To | Timeline |
|---|---|---|
| Credit / Debit Card | Original card | 5–7 business days |
| UPI | UPI ID / bank account | 1–3 business days |
| Net Banking | Bank account | 3–5 business days |
| Wallet | Original wallet | 1–2 business days |
| Cash on Delivery | Bank account / UPI | 3–5 business days |
Received a damaged or wrong item?
Report within 48 hours of deliverywith a photo. We'll arrange an immediate replacement or full refund — no questions asked.
Contact Support